Choose which branches sell an untracked product

2 min read · Updated November 1, 2026

A product set to No tracking keeps no stock count, so it cannot tell which branch has it. Offered at is where you tick the branches that sell it.

Use it when an untracked product, such as a made to order item, is sold at some of your branches only.

Before you start

  • Offered at shows only on a product with No tracking, and only once the product is saved. A product with stock sells wherever it has stock.
  • Only branches are listed. Warehouses keep goods and do not sell.

Step 1. Open the product

In the side menu, select Products and press the pencil on the product's row.

Step 2. Find Offered at

In the card marked Step 2, Product Type, Inventory & Unit, under the stock settings, you see Offered at and the line This product keeps no stock count, so tick the branches that sell it.

Offered at sits under the stock settings of a No tracking product, with one row per branch.

Step 3. Tick the branches

The table lists each Branch / Warehouse with a tick box under Offered. Tick each branch that sells the product, and untick the ones that do not. A branch marked Inactive is switched off.

Tick each branch that sells the product and untick the ones that do not.

Step 4. Save the product

The ticks are saved with the product. Press Save & Publish at the top or the bottom of the form. You see Offering updated.

The ticks are saved with the product when you press Save & Publish.

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