This article shows you how to build your categories, give each one a picture, and put them in the order shoppers should see.
Do this before you add products, because a product needs a category to be published.
Before you start
You need an account that can create and edit categories. Without it the Add Category button and the edit tools do not appear.
Your plan may set how many categories you can have. If it does, the counter beside the Add Category button shows where you stand.
Step 1. Open Categories
Pick Categories from the side menu. The page opens on your whole tree, with four cards at the top: Total Categories, Subcategories, Active and Inactive.
The Categories page opens on your whole tree, with the counts across the top.
Step 2. Add a category
Press Add Category. Fill in Category Name (English) and Category Name (Arabic), both required.
Leave Parent Category on None (Root category) for a main category, or choose a main category to make this one a sub category under it. Categories go two levels deep: a sub category cannot hold its own sub categories. If a category already has sub categories, the form says This category has sub-categories, so it stays a main category.
Hint: at your plan's limit, Add Category stops responding and a banner offers Upgrade Now.
Add Category asks for the name in both languages, and for a parent if this one is a sub category.
Step 3. Give it a picture or an icon
In the same window, Image / Icon has two tabs. On Upload Image, upload a JPEG, PNG or WebP picture up to 2MB, or pick one you already have in your Media Library. On Choose Icon, pick a symbol.
One of the two is required. If you save with neither, you see Please upload an image or choose an icon for the category.
Two tabs: upload a picture or pick an icon.
Step 4. Put it in the right place
The Sort Order box sets the position, and the small up and down arrows on the left of each row move a category without opening it.
Sub categories sit indented under their parent, so you can read the whole shape of your shop at a glance.
The small arrows on the left of a row move a category without opening it.
Step 5. Turn a category on or off
The power button in the Actions column switches a category between Active and Inactive.
Switching a main category off also switches off its sub categories and the products inside them, and the message that appears tells you how many were affected.
The power button switches a category between Active and Inactive.
Step 6. Edit or delete
The pencil reopens the same window for changes, and the search box at the top finds a category by name when the tree gets long.
The bin deletes a category, but only an empty one. If you see Move or delete this category's sub-categories and products before you can delete it., move or delete those first.
The pencil reopens the dialog, and the bin deletes the category.
Result
Your tree reads the way your shop is arranged, every category carries a picture or an icon, and the ones you are not selling right now are switched off instead of deleted. New products can now pick their category from the list.