This article covers the first part of the product form, the card marked Step 1 and titled Product Information & Media: names, descriptions, codes and photos.
How the product is counted, priced and split into sizes or colours comes next, in its own article.
Before you start
You need an account that can create products. Only publishing needs room in your plan: drafts do not count. If your plan has a limit, the Published products card on the Products page shows how many you have published.
Have your photos ready as JPG, PNG or WebP. A product can carry up to 10 photos.
Step 1. Start a new product
Open Products from the side menu and press Add Product. The next screen asks What type of product do you want to create? Pick Add Physical / Weight-based Product for goods you hand over or deliver, or Digital Product for files and license keys.
If your shop only offers one of the two, you go straight to the form without being asked.
Add Product asks what kind of product it is before it opens the form.
Step 2. Write the two names
The card shows one language at a time. Use the English and العربية tabs at the top of the card to switch between them.
Fill Product Name (English) on the English tab and Product Name (Arabic) on the Arabic tab. Both are needed to publish, up to 200 characters each, with a counter under the box. Shoppers see the name in their own language.
Write the name on the English tab, then on the Arabic tab.
Step 3. Write the two descriptions
Description (English) and Description (Arabic) sit on the same two tabs. Both are needed to publish. Each box is a small editor, so you can make words bold or add a list, and a counter under it shows how much you have written.
Write the language you are comfortable in first. The small button beside the names and beside the descriptions opens Translate using AI, which fills the other language for you and uses AI credits.
If a language is missing when you save, the form opens that tab for you and a red dot marks it.
Write the description you are comfortable in first; the sparkle button fills the other side.
Step 4. Fill in the codes
SKU is your own internal code. Leave it empty and one is made for you. It takes English letters, digits and the signs - _ . / only.
Reference cannot be typed: it is made when you save, and it is the code you share with a customer on a receipt or over WhatsApp. Barcode is the number printed on the goods, such as a UPC, EAN or ISBN.
SKU is generated if you leave it empty, and Reference is created when you save.
Step 5. Add photos and choose the cover
Drag your pictures onto the Drag or click to upload area, or click it and choose Upload new or Use existing from Media Library. Each picture opens in a cropper first so you can frame it.
Drag a thumbnail to change the order. The star (Set as cover) makes a picture the Cover, the one shoppers see first. On a picture you have not saved yet, the pencil (Adjust) opens the cropper again, and the bin (Remove) takes it off.
Your picture lands in the media row; drag to reorder and star the one you want as the cover.
Step 6. Set an expiry date if the goods can spoil
If you switched on Enable Expiry Tracking in Settings & Configurations, on the Product Expiry tab, and your kind of shop sells goods that expire, an Expiry Date box appears with a switch beside it. Turn the switch on and pick the date.
As the line under it says, on expiry the product is hidden from your storefront and can no longer be sold at the register. If you set Expiry Buffer Days, this happens that many days earlier.
Expiry Date only appears for goods that can spoil. Turn the switch on, then pick the date.
Step 7. Save what you have
The save buttons sit in the bar at the bottom of the form. You do not have to finish in one sitting: Save Draft keeps everything and puts the product in Drafts, where shoppers cannot see it. A draft only needs the English name. If you see Add a product name (English) to save the draft, write the English name and press it again.
The green Auto chip on Save Draft means the draft saves by itself while you work, with the time of the last save beside it. The small arrow next to the button turns Auto save draft off or on.
Save & Publish puts the product in your shop, and Save & Add Another saves it and opens a fresh empty form. To publish, the form also needs Step 2, Step 3 and a category, which the next articles cover.
Save Draft keeps it out of sight, Save & Publish puts it in the shop, Save & Add Another opens a fresh form.
Result
Your product now has a name and a description in both languages, its codes, and a set of photos with the right one in front. It shows in your Products list. Carry on with the rest of the form to say how you count it and what it costs.
The saved product, published and at the top of your catalog.