Signing in and resetting your password

2 min read · Updated November 1, 2026

Sign in to open your store's dashboard. If you forget your password, you can set a new one from the sign in page.

Step 1. Sign in with your email

On the sign in page, type your email under Email address and your password under Password, then press Sign in. Press the eye at the end of the box to see what you typed.

Tick Keep me signed in to stay signed in on this device. Leave it off on a computer other people use. If the Two-Factor Authentication window opens, type the code from your authenticator app.

Welcome back: your address under Email address, your password under Password, and the small eye at the end of the box shows what you typed.

Step 2. Or sign in with Google

Press Sign in with Google.

If you see No account found with this email., press Create an Account.

Sign in with Google sits above the form, with a thin or line between it and the email fields.

Press Forgot password? beside Password. Type your email, then press Send Reset Link.

Forgot your password? is one box: type the address your account was opened with, then press Send Reset Link.

Step 4. Open the email

The page shows Check your inbox. The email can take a few minutes, so check your spam folder too. Open the email from Storedoor and press the link in it.

If you typed the wrong email, press Try a different email.

Step 5. Choose a new password

Type it under New password and again under Confirm new password. Then press Reset Password.

Your new password needs at least 8 characters, with a letter and a symbol. As you type, the pill beside New password shows Weak, Medium or Strong. Point at it to see the rules under Password must have. The pill beside Confirm new password shows Match when both passwords are the same.

When you see Password Reset!, press Go to Login.

The link opens Create new password: the new password twice, and the small eye at the end of each box to check what you typed.

If you see Link Expired, press Request New Link and send the link again. If you see Invalid Reset Link, the link in the email is incomplete. Press Request New Link in the same way.

Open the link too late and the page answers Link Expired, with Request New Link underneath it.

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