Your profile and preferences

2 min read · Updated November 1, 2026

Account settings hold your own details, language and sign-in security. They apply to every business you work in. Changes here do not change your store's details or anyone else's account.

1. Open Account settings

In the dashboard, open the menu under your name at the top and select My Businesses. It opens in a new tab. There, open the menu under your name again and select Account settings.

The page has the tabs Personal Information, Password, Two-Factor Auth and Preferences. If your role approves actions at the POS, you also see POS PIN. The ring at the top shows how complete your profile is and what is still missing.

Account settings opens on Personal Information, beside Password, Two-Factor Auth and Preferences.

2. Update your personal information

On Personal Information, update your first name, last name, date of birth and gender, then press Update Profile. The button stays grey until you change something. You see Changes saved when it worked.

Your email is shown with a Verified badge and cannot be changed here.

First name, last name, date of birth and gender, then Update Profile.

3. Change and verify your phone number

Press Change beside your phone number. Choose the country code, type the new number and press Send code inside the field.

In Verify Phone Number, enter the 6-digit code sent to the new number and press Verify. If the code does not come, wait until Resend code appears and press it. Press Cancel to keep your old number.

Press Change, pick the country code, type the number, then press Send code.

4. Choose your language and theme

On Preferences, choose English or العربية under Language. This is the language of your screens and emails. Under Theme, choose Light, Dark or System. System follows your device.

Press Update Profile to save.

Pick English or Arabic for your screens and emails, and Light, Dark or System for the look.

5. Change your password

On Password, enter your Current Password, then your new password in New Password and again in Confirm New Password. The new password needs 8 characters, a letter and a symbol. A Match badge appears when the two match.

Press Change password. You see Password changed when it worked. You are signed out on your other devices.

Your current password, then the new one twice. A Match badge shows when the two agree.

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