Why is Publish Store unavailable?

2 min read · Updated November 1, 2026

Publish Store stays greyed out until your store has what it needs to take an order. This keeps customers away from a store where they cannot buy.

Finish the steps that open your store

In the side menu, press Dashboard and look at the Setup Guide card. Each row is a step still open. These steps must be done before you can publish:

  • Add your first product: at least one active product your customers can buy.
  • Choose what you accept: a payment method for online orders.
  • Delivery, choose your way: delivery or pickup for the products you sell. A store that sells only digital products does not need delivery.
  • Your store's look: a theme on your store.
  • Your subscription: an active plan or free trial.
  • Put yourself on the map: your store location, when your delivery needs it.

Press a row to open the page where you finish it, save, then come back to the dashboard.

Do the other rows stop me publishing?

No. Rows like Create your categories or Your bank account make your store better, but Publish Store does not wait for them.

If you do not see Publish Store

Your staff role cannot publish the store. Ask the store owner to publish it, or to change your role.

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