The Needs your attention card

The Needs your attention card lists what needs action in your store. It sits in the bottom corner of your dashboard pages.

Step 1. Open the card

Find Needs your attention in the bottom corner. Press its header to fold it, and press it again to open it.

Rows about your subscription come first. A red row needs you now, and an amber row needs you soon. You can fold the card, but a row stays until you fix it.

If a row has no button, ask the store owner to handle it.

Step 2. Keep your subscription running

The subscription row shows how many days are left, or that your subscription has expired. Press the button it shows: View plan, Turn on auto-renewal, Update card, Update Payment, Pay now or Subscribe.

Step 3. Move from your trial to a plan

The free trial row shows Your free trial expires in with the days left, and turns amber in the last days. Press Upgrade Now to choose a plan.

Step 4. Publish your store

If the row says your store is not published, press Go to Settings and publish your store.

Step 5. Verify your business

If you see Business verification is outstanding or A business verification document has expired, press Verify your business.

Step 6. Top up your AI credits

If the row says your AI credits are low, press Top Up.

Result

Each row leaves the card once you fix it.

Related

• Renew your subscription
• Publish your store
• Your AI credits: balance, usage and topping up
• Getting help from the Storedoor team