Closing a POS session and the cash drawer

2 min read · Updated November 1, 2026

Close the register at the end of the day: record any cash you put in or took out, finish the open sales, count the drawer and close.

Step 1. Record cash in or out

Press Add Cash Movement in the register bar. In Type choose Cash In or Cash Out, type the Amount and the Reason, then press Add Cash Movement. You see Cash movement recorded.

If you do not see Add Cash Movement or End Session, your role does not include them.

Use it for cash that is not a sale, for example change you add to the drawer or a supplier you pay from it.

Cash in or cash out, the amount, and the reason: all three are asked for.

Step 2. Press End Session

Press End Session at the end of the register bar.

The red End Session sits at the end of the register bar.

Step 3. Finish the held orders

If you see Held orders open, finish each held order or press Discard on it. Then press End Session again.

A sale still parked stops the closing, and the register lists what is waiting.

Step 4. Settle the unpaid orders

If you see Unpaid orders, press Cancel order on each order nobody paid, and Void & refund on each order that was partly paid. Voiding gives back the money collected and puts the items back in stock.

When you see All orders resolved - you can end the session now, press End Session again.

An order that still owes money is listed too, with the button that settles it.

Step 5. Count the drawer and close

Count the cash in the drawer carefully, because Difference compares your count with what the register expects. Type it in Closing Cash. Add Notes if you need to, then press Review.

Check Expected Cash, Counted cash and Difference. Press Close register. If there is a difference, press Count again to recount, or Close with difference. If a supervisor PIN is asked, the supervisor types it.

You see Shift report. Press Print shift report to print it, or Close.

The closing window reminds you what the drawer opened with; count the money and type it in.

Step 6. Read past sessions

Open the History tab. Past Sessions lists your sessions. Open one to see its orders, sales and cash. To print the whole day, choose the date and press Print day report.

The History tab keeps every session, with its orders, its totals and the difference in the drawer.

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