How shoppers join and leave your newsletter

2 min read · Updated November 1, 2026

Shoppers join your newsletter themselves, from a Newsletter section on your store's home page. They leave it with the Unsubscribe link at the bottom of your emails.

Set it up once, so your list grows by itself before your next campaign.

Before you start

  • Newsletter is part of your plan. If your plan does not include it, the Newsletter page shows an upgrade card.

Step 1. Add the Newsletter section

Open the Live Page Builder and add the Newsletter section, described as Email subscription form, from the section gallery.

In the Live Page Builder, add the Newsletter section from the gallery.

Step 2. Write its words

With the section selected, write the Title and Subtitle in English and Arabic. Left empty, the shopper sees Subscribe to our newsletter and Get the latest deals and new arrivals. Then publish your changes.

Step 3. What the shopper does

On your store, the shopper types an email in Your email address and presses Subscribe. They see Successfully subscribed!, and the section changes to You're already subscribed to our newsletter and Thank you.

On your store, the shopper types an email in the box and presses Subscribe.

Step 4. See them on your list

In the side menu, select Newsletter. The new address shows in the table with its Subscribed date and the status Active.

The new address shows on Newsletter with its Subscribed date and the status Active.

Step 5. When a shopper leaves

Your campaign emails end with the line You are receiving this because you subscribed to updates from your store, and an Unsubscribe link. When the shopper presses it, a page opens and says You've been unsubscribed, with the line that their email will no longer receive marketing emails from this store.

If they press an old link again, they see Link already used.

Result

Shoppers join from your home page and leave with one press. On the Newsletter page, the Active and Unsubscribed cards show where your list stands.

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