Setting and reviewing product expiry dates

2 min read · Updated November 1, 2026

For products with a shelf life, enter the expiry date and follow their status in Products. You need an account that can edit products to change the date.

1. Enable expiry tracking

Open Settings & Configurations, then the Product Expiry tab. Turn on Enable Expiry Tracking, then set Expiry Buffer Days: how many days before the expiry date the product is hidden and blocked from sale. After changing the number, click outside the box and wait for the message that it was saved.

Product Expiry Tracking: the switch that turns it on, and Expiry Buffer Days beside it, your safety margin from 0 to 30.

2. Enter the product's expiry date

Open the product, turn on the switch beside Expiry Date, choose the date and save. This field appears when expiry tracking is on and your kind of shop sells goods that expire.

Expiry Date sits in the first card of the product form with its own small switch: turn it on and pick the date, leave it off and the product never expires.

3. Review expiry status

Open Products and check the Expiring and Expired badges under the stock number. Open a product to check its date when needed.

In your product list an amber Expiring badge appears under the stock number once the product has entered your buffer window.

4. Follow notifications

You receive notifications when products are expiring soon or have expired. Read them in the notification bell. To choose dashboard or email delivery, open the Notifications tab in Settings & Configurations, then the Inventory group.

The two warnings arrive as their own bell entries: Expiring soon while the product is still inside your buffer, and Expired once the date has passed, saying the product has been hidden.

5. Review the product before offering it again

From the buffer day on, the product is hidden from your storefront and cannot be sold at the register. If a product is missing from your storefront, check both its expiry date and your Expiry Buffer Days.

When you replace the goods with fresh stock, update the expiry date and the quantity to match the goods you have, then check the product in your store.

The card under the setting explains what happens as a product's expiry date gets close.

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