Store settings: Product Expiry

2 min read · Updated November 1, 2026

The Product Expiry tab turns on expiry tracking. Expiry tracking stops a product from selling once it is close to its expiry date.

Before you start

  • Your role needs permission to change inventory settings.
  • Expiry tracking uses the expiry date you enter on each product. A product with no expiry date is never stopped.

Step 1. Open Product Expiry

Open Settings & Configurations, then select Product Expiry.

Hint: low-stock and out-of-stock alerts are set in the Notifications tab.

Open Settings & Configurations, then select Product Expiry.

Step 2. Turn on expiry tracking

In Product Expiry Tracking, turn on Enable Expiry Tracking and wait for Saved successfully. From now on, an optional Expiry Date field appears when you create or edit a product. Fill it in only for products that expire.

Enable Expiry Tracking saves the moment you move it, and adds the date field to your product form.

Step 3. Choose when sales stop

In Expiry Buffer Days, enter how many days before the expiry date the product should stop selling. For example, 3 means the product stops selling 3 days before its expiry date. From then on, it is hidden from your online store and cannot be sold at the POS.

The number saves when you click outside the field, and you see Saved successfully.

The buffer is your safety margin: how many days early a product leaves the shelf.

Step 4. Read how it works

The How does expiry tracking work? box sums up what happens. Products close to expiry show a warning badge in your product list, and you get dashboard and email notifications when a product is about to expire or has expired.

To know whether a product is still for sale, check it in your product list.

Once tracking is on, this card explains what happens as a product's expiry date gets close.

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