Payment settings let you choose which methods customers can use and whether online payments are collected through Storedoor or your store's own gateway.
Before you start
- You need permission to edit payment settings. Entering and testing gateway credentials also requires permission to manage those credentials.
- Available options depend on your plan and the services available to your store. Check each option's status before enabling it.
Step 1. Open payment settings
Open Settings & Configurations, then select Payment Options.
Step 2. Choose online-store methods
Under Online Store payments, enable the methods you want customers to use at checkout. Changes save automatically; wait for confirmation.
Step 3. Choose POS methods
If your plan includes POS, select the methods you accept in person under POS payments. These choices are separate from online-store payment methods.
Step 4. Choose online payment collection
When Payment Gateways is available, select one of the available modes:
- Storedoor Managed: payments are collected through Storedoor and your proceeds are recorded after applicable fees and commissions.
- Self-Configured: connect your own gateway and receive settlement according to that provider's terms and schedule.
The check mark identifies the current mode. Wait for confirmation after changing it. If self-configuration is locked by your plan, you need a plan that includes the feature.
Step 5. Monitor proceeds collected through Storedoor
Review the commission record for fees, commissions, and net proceeds associated with payments. Held funds become withdrawable only after the availability conditions are met.
Once funds enter the available balance, you can request a withdrawal. See If Storedoor collects your money for details.
In Self-Configured mode, each gateway has its own card. Press Configure, enter the details your gateway provider gave you, and save. Then press Test to check the connection, and switch the gateway on.
Configured only means the details are filled in. The gateway takes payments only when its card shows Active. If you see You can view the gateways, but your role can't manage their credentials., ask the business owner.
Payments collected through your own gateway are settled by its provider and are not withdrawn from your Storedoor balance. See If you collect with your own gateway.
Result
Your enabled payment methods are used according to the store and gateway settings. Check checkout and POS to confirm the required options are available and ready to use.