Store settings: Working Hours

2 min read · Updated November 1, 2026

Working Hours determine when your store is shown as open or closed and whether customers can order outside those hours.

Before you start

  • You need permission to edit the store's working-hours settings.
  • All times follow the time zone shown in the status banner.

Step 1. Open Working Hours

Open Settings & Configurations, then select Working Hours. The status banner shows whether the store is currently open or closed and identifies the time zone in use.

The banner across the top says whether your store is open right now, and in which clock.

Step 2. Choose whether the store is always open

Turn on Open 24/7 if customers can order at any time. The weekly schedule is hidden while this option is enabled.

Open 24/7 removes the day rows entirely: there is nothing left to schedule.

Step 3. Decide whether to accept orders while closed

Turn on Accept orders when closed if customers may place orders outside your working hours. Turn it off if ordering should stop when the store closes.

Accept orders when closed lets customers keep ordering outside your hours.

Step 4. Set the schedule for each day

If the store is not open 24/7, use the switch beside each day to mark it as Open or Closed. For every open day, enter the opening and closing times.

Each change is saved automatically, and a confirmation appears after it is saved.

Every day has its own row, with an Opens and a Closes time when it is open.

Step 5. Check the current status

When the store is open, the banner confirms that customers can place orders. When it is closed, the banner shows whether orders are still being accepted according to your setting.

Outside your hours the same banner turns amber, says the store is closed, and whether customers can still order.

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