The Business Profile tab holds the details that identify your store and help customers reach you. The card above the tabs is where you publish your store or take it offline.
Before you start
Your role needs permission to change these settings. With view only, you see You can view these settings, but your role can't change them.
To publish, your store must be ready. Setup Business in the side menu shows the steps still to do.
Step 1. Open Business Profile
In the side menu, select Settings & Configurations. The page opens on Business Profile, with your store's publishing card above the tabs.
Settings & Configurations opens on Business Profile, with the publishing card above the tabs.
Step 2. Check the tiles at the top
The tiles show your Subscription Plan, Business Sector and Business Category. You cannot change them here.
If your business needs verification, a Business verification tile shows its status. Until it is verified, the owner presses Verify your business on the tile. Staff see Contact the business owner about verification.
The tiles show your plan, sector and category. Press Verify your business on the Business verification tile.
Step 3. Add your logos
In the Business Profile card, press the Logo — Light Background box and choose Upload new or Use existing from Media Library. The Logo — Dark Background box is optional: add a second logo there for dark themes.
Two logo slots: your everyday logo, and an optional one for dark themes.
Step 4. Enter your store name
Fill in Business Name (English) and Business Name (Arabic). Both are required, so your name shows correctly in each language.
Your Store URL sits under the two names. Press Save in this card.
Fill in both business names. Your Store URL sits under them. Press Save in this card.
Step 5. Add a description and your social links
In Description & Social Links, write Description (English) and Description (Arabic) if you want to introduce your store.
Under Social Media, paste your Instagram, X (Twitter), TikTok, Facebook and Snapchat links. Press Save in this card.
Write your descriptions and paste your social links, then press Save in this card.
Step 6. Add your contact details and address
In Contact & Address, enter your Business Email, Business Phone, Address, City and Country, then press Save. Customers use these to reach or visit you.
Contact and Address: the details a customer uses to reach you.
Step 7. Publish or unpublish your store
Turn on the switch in the card above the tabs. In Go live, press Publish now. When it worked, the card says your store is published and shows a Live badge.
If you see Your store is not ready to publish yet. Still needed: followed by a list, finish those steps in Setup Business, then try again.
To take your store offline, turn the switch off and press Unpublish. Customers cannot open your store until you publish it again.
The card at the top is your front door: the switch, and the green Live badge.
Result
Your store has a name, logo, description and contact details. The card above the tabs always tells you whether customers can visit your store right now.