Business verification is where you send your business licence and identity documents to Storedoor for review. A verified business keeps its documents current from the same place.
Do it when the dashboard or My Businesses tells you your business is not verified, or when a document is about to expire.
Before you start
Only the business owner can verify the business. Staff see Contact the business owner about verification.
Have your documents ready as PDF, JPG or PNG files, up to 3 MB each.
If you don't see Business verification, your business doesn't need it.
Step 1. Open Business verification
In the dashboard, open the menu under your name and select Business verification. A dot beside it means it needs you. You can also open Settings & Configurations and the Verification tab, or press Verify your business on the Needs your attention card. All of them show the same steps.
Open the menu under your name and choose Business verification. A dot means it needs you.
Step 2. Follow the four steps
The steps across the top are Legal setup, Documents, Submit for review and Storedoor review. The line under them tells you what to do next.
Four steps across the top, and a line under the status that says what to do next.
Step 3. Fill in the legal setup
Under How is your business licensed?, choose the option that matches your licence. Type Registered legal name exactly as it is printed on your licence. Press Next, or Save draft to finish later.
The documents you need appear from your choice. If you change it after uploading, the window Change the licence type? warns that your documents start over.
Choose how your business is licensed, then type the registered legal name exactly as on your licence.
Step 4. Add each document
On each document card, type the number exactly as printed, the Expiry date, and drop the file in the box. Under Documents, the count shows how many are ready. Press Save draft, then Next.
If you see This expiry date has already passed., upload your current document with its own date.
Each document card asks for the number as printed, the expiry date and the file.
Step 5. Submit for review
Check What you are submitting, tick the declaration, and press Submit for review. You see Your documents are with a reviewer. and the date you sent them.
After Submit for review, you see Your documents are with a reviewer. and the date you sent them.
Step 6. Fix a returned document
If a card says Returned for correction, read What to correct and the Reviewer's note. Upload the corrected file, add a reply in Reply to the reviewer (optional) if you want, and submit again.
Step 7. Keep it up to date
When the review is done you see Your business is verified with the next expiry date. Before a document expires, press Update documents and upload the renewal.
Result
Your business shows as verified, the verification lines leave your My Businesses card and the Needs your attention card, and you know the date of the next renewal.