My Businesses shows every business you own or work in, one card each. From here you open the dashboard of the business you want to work on.
Open it whenever you have more than one store, or when you want to see which business needs you today.
Before you start
The owner sees every business with its plan. A staff member sees only the businesses they work in, with their role in place of the plan, and the line You see only the businesses assigned to you. Plans, invoices and cards belong to the owner.
Step 1. Open My Businesses
If you own the business, you land on My Businesses each time you sign in. If you are a staff member in one business, you land on its dashboard, and if you work in several, on My Businesses.
In the dashboard, open the menu under your name at the top and select My Businesses. It opens in a new tab, so the dashboard you were in stays open.
The menu under your name on My Businesses holds Subscriptions & Billing (owner only) and Account settings.
In the dashboard, open the menu under your name and choose My Businesses.
Step 2. Filter with the status cards
The cards across the top count your businesses: All businesses, Active, Need action and Suspended. Press a card to show only those businesses. Press the same card again to show them all.
If a filter leaves nothing to show, press Show all businesses.
The cards count your businesses. Press one to show only those businesses, and press it again to show them all.
Step 3. Read a business card
Each card looks like a small window of the store. The address at the top opens your storefront in a new tab. Under the store name you see the plan and its billing cycle, a date line such as Renews on, Trial ends on or Ends on, and the business status, such as Active, Trial, Payment due, Under review or Setup not finished.
Each card shows the store address, the plan and its cycle, the next date and the business status.
Step 4. Use the lines under the plan
Some cards carry extra lines. Each one opens the page that fixes it:
Manage plan opens the business's Subscription Plan page.
Resolve payment, in red, means a renewal payment did not go through. Press it to pay.
Auto-renew is off means the plan will not renew by itself.
Business not verified, Verification needs your action or Business verification expired opens Business verification.
Extra lines under the plan open the page that fixes them, such as Auto-renew is off.
Step 5. Open the dashboard
The bar at the bottom of the card is its main button. On a working business it says Open dashboard. Press it, or anywhere on the card, to enter that business.
When the business needs something first, the bar says so: Continue setup, View status for a free trial under review, Choose a plan, Renew now, or View reason and contact support for a suspended business.
If a staff member sees Not available yet. Ask the owner., the business is not open yet and only the owner can finish it.
Open dashboard, the bar at the bottom of the card, takes you into that business.
Step 6. Turn on two-step verification
If you see Protect your account: turn on 2-step verification. above the cards, press Turn on. It opens the two-step card in Account settings.
Turn on opens the two-step card in Account settings.
Result
You see all your businesses in one place, you know which one needs you, and one press takes you into the right dashboard. The last card, Start a new business, opens another store.
What you'll find in My Businesses
Your own account lives here too. Some of these are for the owner only.
Start a new business: the last card, Start a new business. See Start a new business.