This article teaches you to read the Payouts overview: what you can take out today, what is still waiting, and what came off in fees.
Glance at it every morning, and read it properly before you request a withdrawal.
Before you start
- Only sales Storedoor collected for you reach this page. Sales at your register and cash paid at the door never do, because that money was handed to you directly.
Step 1. Open Payouts
Pick Payouts from the side menu. You land on the Overview tab, with four cards across the top.
In order they are Available Balance, Held (Pending), Total Earned and Total Withdrawn. A small line under each card adds a second number, such as how much is held or how much you already withdrew.
Step 2. Tell available money from held money
Available Balance is what you can ask for now. The small line under it repeats how much is still held.
Held (Pending) is money you earned that reads Awaiting settlement. It is yours, but you cannot withdraw it yet. When it becomes available, it moves to Available Balance by itself.
Step 3. Read the Fee Summary
On the left, the Fee Summary card lists what came off, in red: Card Fees Paid, Platform Commission and Withdrawal Bank Transfer Fees. A small line under the transfer fees shows the amount charged per settlement. A row only shows once it applies to you.
If you deliver your own orders, Self-Delivery Earned shows in green. Net Earnings closes the card.
Step 4. Skim the recent activity
On the right, Recent Activity shows your last eight balance movements. Each one names its category, carries a short description, and shows the amount in green when money came in and in red when it went out.
Before your first order it reads No transactions yet.
Result
You know what you can withdraw today, what is still waiting, and what fees have cost you over the life of your store, without opening another tab. The detail behind every number is one tab away, on Transactions, Commissions and Settlements.