Low stock and out of stock: the alerts you get

2 min read · Updated November 1, 2026

Set an alert level for each product whose stock you track, then use Inventory and your notifications to follow what needs restocking.

Step 1. Set the low-stock level

In the product form, enter the number in Low Stock Alert and save. For per-variant stock, the level applies to each variant. For weight or volume products, use the unit shown in the label.

To set a different level for one branch or warehouse, open Inventory and press the bell button, Alert level, on that line. In Warn me when available falls to, write the number and press Save. Leave it empty to stop warning at that place.

Low Stock Alert sits on the status card. It starts at 5, and the line under it says plainly when you will be told.

Step 2. Find what is running low

Check the stock column in Products: a low count turns red with a warning triangle. In Inventory, the Low Stock Alerts card counts them, and setting Stock status to Low stock or Out of stock lists them. Products set to No tracking never warn.

In your product list the stock number turns red and picks up a warning triangle the moment it is at or under the low stock line.

Step 3. Open inventory notifications

Press the notification bell in the dashboard to read the stock alerts you received. Check the product name and quantity mentioned, then open Inventory to see the current number.

The bell entry itself: Low stock, with the product's name and how many are left.

Step 4. Choose how alerts reach you

Open Settings & Configurations, then the Notifications tab. Under Inventory, turn the low-stock and out-of-stock alerts on or off for Dashboard and Email. Wait for the message that the change was saved.

Hint: the business owner also sees Stock alerts for the whole shop at the top of the Inventory card. Turning it off stops these alerts at every branch, for everyone, and the rows under it read Off for the whole shop.

The Inventory group: Low stock warning and Out of stock at the top, each with a Dashboard switch and an Email switch, and the two expiry warnings under them.

Step 5. Update stock after restocking

Customers cannot buy a product when its tracked stock runs out, and your storefront shows it as out of stock. When more stock arrives, record it with Adjust stock, then check the product on your storefront.

In your shop the same product says it plainly: an OUT OF STOCK badge above the name, and a button that reads Out of Stock instead of Add to Cart. The page itself stays up.

Was this guide helpful?

More in Inventory

Still need help?

Our team answers every ticket, in English and Arabic.