Reprinting a receipt in English or Arabic

1 min read · Updated November 1, 2026

Print a new copy of a receipt when the customer lost it or asks for it in the other language.

Step 1. Open the order

In All Orders, click the order's row. This works for online orders and POS sales.

You see Reprint receipt only on an order that has a payment. An unpaid order has no receipt to print.

Find the order in the list and click its row; register sales and online orders both work.

Step 2. Press Reprint receipt

In the bar at the top of the order, press Reprint receipt, the button with the printer icon.

Reprint receipt, with the printer icon, sits in the bar of actions at the top of the order.

Step 3. Choose the language

Choose English or العربية, the language your customer reads.

Two choices, English and Arabic: pick the one your customer reads.

Step 4. Print the copy

The receipt opens ready to print, with your store name and logo, the items, the payment and the name of the person who served the customer. If the order was refunded in full or in part, the copy says so. Print it.

Result

Your customer gets a clean copy of the receipt in their own language. Printing it again does not change the order or its payment.

Was this guide helpful?

More in All Orders

Browsing and tracking your ordersFind any order, read your day from the cards at the top, and move an order to its next step without opening it.2 min readWorking inside a single orderOpen one order to move it to its next step, collect cash, check the items and totals, or cancel it.2 min readRefunding an orderGive money back on an order, in full or in part, and follow the refund until it is done.3 min readWhen a new order arrives: the bell, the sound and the alertSee, hear and get alerted about every new order, and set the sound, how often it rings and the desktop alert the way you like.3 min readExchange an orderSwap items a customer brings back for other items, from the order page or at the POS, and settle only the price difference.3 min read

Still need help?

Our team answers every ticket, in English and Arabic.

Open a ticketContact us