The order page shows one order and the actions you can take on it. Open it when an order needs your attention.
In All Orders, click the order's row. The page opens with the order number in the title. To go back to the list, press Back to Orders.
The bar under the title shows the order status, the payment status and the order type. A POS sale has no type, so it shows a dash.
Your role decides which buttons you see. Moving the order, collecting cash, cancelling and refunding can each be allowed on their own.
The first button in the same bar shows the next step, for example Start Preparing or Mark Ready. Press it and you see Order status updated.
If you see Status advances with the driver, your driver moves this order from his app. To move it yourself, press Cancel delivery on the Delivery card first.
Order Items lists each item with its quantity and price. Order Summary shows the Subtotal, the delivery fee and the discount when the order has them, and the Grand Total.
When the customer pays in cash, press the green Mark Paid button once the money is in your hand, then confirm. You see Payment marked as paid.
Press Cancel Order and write the reason. If the window asks Goods came back?, answer it. Then press Cancel Order. You see Order has been cancelled.
You see Cancel Order only while the order is unpaid and not already cancelled. If the order is already paid, use Request Refund instead.
You see the whole order on one page: the items, the money, the customer and the delivery. Every action you can take is in the bar at the top.
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