This article walks you through the Subscription Plan page: reading your plan at a glance, keeping auto renewal on, moving to another plan, and cancelling or coming back.
Open it whenever you want to change what you pay for, or when the dashboard warns you that your subscription is about to end.
Before you start
The auto renewal panel only shows once you have a card saved. Cards live on the Payment methods tab of Subscriptions & Billing.
Changing your plan takes a payment, so keep your card at hand.
Step 1. Open Subscription Plan
Pick Subscription Plan from the side menu. The page is titled Subscription Management, and four cards across the top show where you stand: Current Plan with your billing cycle under it, Status as a coloured badge with the days you have left, Expires (or Trial Ends during a trial), and Payment Method with the card we have on file.
If there is no card yet, that last card reads No card added yet. When there is one, its Update button takes you to your saved cards.
Four cards: Current Plan, Status, Expires and Payment Method.
Step 2. Set auto renewal
Under the cards sits the Auto-Renewal panel, with a switch on the right.
When it is on, the panel reads Your subscription will be renewed automatically when it expires. Before you turn it on, a dialog tells you the date we will charge your default card. Press Turn on.
To turn it off, press the switch and then Turn off. The panel turns amber and tells you the date your subscription expires. Nothing is charged on that date, and your subscription ends on that date unless you turn auto renewal back on.
With Auto-Renewal on, the panel says your subscription renews by itself, and the switch turns it off.
Step 3. Compare the plans
Scroll down to the plan cards. The Monthly and Yearly switch above them shows both prices. When paying yearly saves money, a Save up to chip sits next to it. Each card also shows the AI credits the plan gives you, as AI credits / month.
Your own plan carries a Current Plan badge. Every other card carries the button that fits you: Upgrade, Switch Plan, Switch to Annual, Switch to Monthly, or Get with the plan name. During a trial, your trial plan shows Upgrade Now.
Under the cards, the Compare plans table shows what each plan includes, feature by feature.
The Monthly and Yearly switch over the plans. Your own plan carries the Current Plan badge, the others the button that fits you.
Step 4. Pay for the change
The button opens the Change Plan dialog with the plan you picked. If you have a code, type it in Promo Code and press Apply. The old price is crossed out and the new one shows.
Under Payment Method, pick a saved card for a One-click, instant charge, or New card to pay on the secure payment page and save that card. Press Pay with the amount.
When you move to a smaller plan, the dialog tells you that you keep your current features until a date, and that the new plan starts on that date.
The Change Plan dialog: the cycle, the plan you picked, a promo code box, then how you pay.
Step 5. See what the change did
When the payment worked, a green Payment Successful banner opens at the top of the page. It tells you the new plan is active, the receipt is in Billing, and a copy is on its way to your email.
Moving up takes effect straight away, and the four cards at the top show your new plan and dates. When you move down, a Plan change scheduled panel shows the date your new plan starts. Either way, the payment shows on the Invoices tab of Subscriptions & Billing.
If you see Payment Processing, your bank is still confirming. Your plan updates by itself once it clears. If you see Payment Failed, nothing was charged and your plan did not change.
A paid change ends on a green Payment Successful banner: the new plan is already active and the receipt is on its way.
Step 6. Cancel if you need to
On your current plan card, under Currently Subscribed, there is a small Cancel Subscription link. The dialog it opens lists what happens when your subscription ends, and you must tick the line that starts with I understand before Confirm Cancellation works. Press Keep Subscription if you change your mind.
Your subscription stays active until the date you already paid for.
Cancelling lists what you lose, and the confirm button stays dead until you tick the line.
Step 7. Come back after cancelling
While there are still days left on a cancelled subscription, your plan card offers Re-activate Subscription. One press puts you back on, with nothing to pay.
Once those days have run out, the same card offers Re-subscribe, which takes you through the payment dialog again.
With days left on a cancelled subscription, press Re-activate Subscription on your plan card.
Result
You know what plan you are on, when it renews, and how to change it without leaving the page. Every payment you make here also shows on the Invoices tab of Subscriptions & Billing, where each row has a Download invoice button.