Your drivers register themselves in the driver app. You find them on the Drivers page, send a request, and follow the cash they collect for you.
In the side menu, pick Drivers, then press Add a driver.
If the driver has no account yet, ask him to register first: Giving your driver the app: install, register and first sign in.
In Driver's email or phone, type his full email, or his full phone number with the country code, then press Search. His name shows with Verified. Press Send request.
You see Request sent. He answers it in the driver app.
If you see No verified driver uses this email or phone., check what you typed, or ask him to finish registering in the app. If you see Every driver place on your plan is taken., press Upgrade your plan to add more drivers.
The row shows Waiting for his answer until he accepts. Then it shows Active, with On duty or Off duty beside it. When he is holding your cash, the row also shows how much.
A request he has not answered holds one of your driver places, and the row shows the date it expires. To take it back, press Cancel request on the row. The place is free again at once.
Click the driver's name, or the wallet button Driver cash and deliveries on his row. Choose Today, 7 days, 30 days or All time.
The four cards show Deliveries done, Cash collected, Cash handed in and Still with the driver.
When the driver hands you cash from his app, you see a banner saying he handed over the amount. Count the money, then press Cash received and confirm. You see Cash received. The driver's balance is updated.
If the money did not reach you, press Refuse, add a reason if you want, and confirm. You see Hand-over refused. The cash returns to the driver's balance.
Open the Cash tab. Each line shows Collected at the door or Handed in, the amount and the Balance after it. The Orders tab lists his deliveries.
This cash never shows in Payouts. Your customer paid your driver, and your driver pays you, so once you press Cash received the money is in your hands.
On the Drivers page, press Remove driver on his row and confirm. He stops receiving your deliveries, and a delivery he has not finished comes back to you to send to another driver. His past deliveries and cash records stay. You see Driver removed.
If you see This driver still holds cash of your business. Receive it on his page first, then remove him., press Cash received on his page first.
Your driver works for your store, and you can see at any moment how many deliveries he made and how much of your cash he is holding.
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