The Business Driver App and how to turn it on

2 min read · Updated November 1, 2026

The Business Driver App lets your own drivers receive and deliver your orders from their phones. Switch it on in your settings, then add your drivers.

Step 1. Turn on self-managed delivery

Go to Settings & Configurations and open the Delivery tab. In the Self-Managed Delivery card, switch on Enable Self-Managed Delivery. You see Delivery settings saved successfully.

If you see Pin your store location on the map in General settings before enabling any delivery method., press Go to General. The Store locations tab opens: press Set location on the branch marked Main, pin it on the map and save, then come back.

Enable Self-Managed Delivery is the choice that says you deliver with your own people.

Step 2. Find the Business Driver App block

Under the switch, the Business Driver App block appears with the line How new delivery orders reach your drivers.

If you see The Business Driver App is not included in your plan., open Subscription Plan to choose a plan that includes it.

The Business Driver App block appears underneath, and decides how new orders reach your drivers.
Auto-assign sends each confirmed order to an on-duty driver for you.

Step 4. Choose whether drivers can decline

Switch on Drivers can accept or decline to give your drivers an Accept and a Decline button on each new delivery. With auto-assign on, a declined delivery goes to another driver on duty by itself. With auto-assign off, it comes back to you to send again. Either way, the bell tells you the driver's reason. Leave it off and each delivery you send is simply theirs.

Switched on, drivers get an Accept and a Decline button, and a decline sends the order back to waiting.

Step 5. Add your drivers

In the side menu, pick Drivers. The Driver places card shows how many drivers you have and how many places are left on your plan. Press Add a driver to add one: Adding a driver and reading their cash ledger.

On the Drivers page, the cards count your drivers and the places left on your plan. Add a driver adds one.

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