Giving your driver the app: install, register and first sign in

Your driver works from the Storedoor Driver app on his phone. He installs it, creates his account, and accepts your request to join your store.

Step 1. Install the app

Ask your driver to install Storedoor Driver from the App Store or Google Play. The download buttons are also on the Business Driver App page of the Storedoor website.

On the phone the app is called Storedoor Driver, and this is its icon on his own home screen.

Step 2. Read the three cards

The first time the app opens, it shows three short cards under How it works. He presses Next to read them and Get started at the end, or Skip.

The first time it opens, three short cards explain going on duty, one button per step, and the photo then the cash.

Step 3. Create the account

On the sign in screen, under New driver?, he presses Create an account. He types his mobile number and the 6-digit code he receives, then completes his name, email, password and details.

The Store code field says under it what to type: the store's handle, for example myshop.

Step 4. Send his documents

On Verify your identity, he photographs both sides of his ID and his driving licence, types his ID number, and presses Send. On Vehicle information, he chooses his vehicle type, types the plate number, and presses Send.

He sees All sent, we are reviewing your documents. When his account is approved, he sees Your account is approved. Welcome!

Next time he opens the app, he chooses Mobile number or Email, types it with his Password, and presses Sign in.

His own email or phone goes in the second field, and the password from the invite email in the third.

Step 6. Join your store

Send him a request from your Drivers page: Adding a driver and reading their cash ledger.

In the app, he opens the menu, presses Businesses, then Requests. He presses Accept on your request and confirms. He sees You joined with your store's name. His deliveries screen shows Go on duty to start receiving deliveries.

He lands on his deliveries screen off duty, with a line telling him to go on duty to start receiving deliveries.

If he sees Wrong email/mobile number or password., he checks what he typed, or presses Forgot your password?.

If he sees No connection. Check your internet and try again., he connects to the internet and tries again. If he sees Please update the app to continue., he updates the app from the store.

If sign in fails, the message names the reason, such as a wrong email/phone or password.

Result

Your driver is signed in, works for your store, and is ready to go on duty and receive your deliveries.

Was this guide helpful?

More in Delivery and drivers

Dispatching an order to a driver by handChoose the driver for an order yourself, follow the delivery, change the driver, and handle a delivery that could not be completed.3 min read The Business Driver App and how to turn it onSwitch on delivery with your own drivers, and choose how a new delivery reaches them.2 min read Adding a driver and reading their cash ledgerFind a registered driver, send him a request to join your store, and follow the cash he collects until it reaches you.3 min read The Business Driver App, step by stepEverything your driver does in the app: going on duty, taking a delivery, the photo at the door and handing the cash to you.2 min read Auto-assign: how a delivery reaches a driver on its ownSwitch on auto-assign so each confirmed order goes to a driver on duty by itself, and step in when it needs you.2 min read

Still need help?

Our team answers every ticket, in English and Arabic.

Open a ticket Contact us