Can a courier company deliver for me instead of my own drivers?

1 min read · Updated November 1, 2026

No. You deliver your orders with your own drivers. They work from the Business Driver App on their phones, and you manage them from the Drivers page.

Step 1. Turn on your own delivery

Go to Settings & Configurations, open the Delivery tab and switch on Enable Self-Managed Delivery.

Step 2. Add your drivers

In the side menu, pick Drivers, then press Add a driver and send him a request.

Result

Your drivers receive your delivery orders in their app, and you follow each delivery on the order.

Was this guide helpful?

More in Common questions

Why does an order say the status advances with the driver?Because one of your own drivers is carrying that order, so the shipped and delivered steps follow his taps in the app instead of yours.1 min readWhat does Cash confirmed mean on a delivery?It means your driver told the app he has the money in his hand at the customer's door, which marks the order paid and moves the amount onto his own balance.1 min readWhy can only the owner refund this register sale?Because the register that rang up that sale has already been closed, so the money cannot come back out of its drawer and the refund becomes a back-office decision.1 min read

Still need help?

Our team answers every ticket, in English and Arabic.

Open a ticketContact us