This article is for your driver. Share it with him. It shows how to stop driving for one business, and how to delete the driver account completely.
Before you start
- Finish your deliveries in progress, and hand over any cash you still hold, before you leave a business or delete your account.
Step 1. Open Businesses
Tap the menu button at the top of the screen, then Businesses. The Businesses tab lists the businesses you drive for, with the date you joined. The Requests tab holds requests from businesses that want you as their driver.
Step 2. Leave a business
On the business's row, tap Leave. The sheet says the business will no longer send you deliveries, that your past deliveries and cash records stay with it, and that it can ask you to join again later. Tap Leave. You see that you left the business.
Step 3. If the app refuses
- You still have deliveries in progress. Finish them first.
- A delivery you could not complete is still open. Ask the business to settle it first.
- You still hold cash. Hand it over and wait for the business to confirm first.
Do what the message asks, then try again.
Step 4. Open Delete my account
To stop for good, open the menu, tap My profile, then Delete my account at the bottom. The screen says This deletes your Storedoor Driver account for good. It cannot be undone.
Step 5. Confirm with your password
Type Your password and tap Delete my account. The sheet Delete your account? asks again. Tap Delete.
If you see The password is not correct., type it again. The same messages as in Step 3 can stop the deletion until your deliveries and cash are settled.
Step 6. No app on your phone? Delete on the website
Open storedoor.ai/driver-account-deletion in your phone's browser. The page Delete your driver account opens. In Your email, type the email of your driver account and tap Send the deletion link. You see Check your email.